STANDTONIC – Contact Our Support

If you have questions about an order, our products, or any other inquiry, the STANDTONIC Support Team is here to help.
We respond to all messages as quickly as possible, usually within 24–48 business hours.

Customer Service Contact Information

Business Name: STANDTONIC
Email: standtonic@outlook.com
Phone: +39 3490990999 or +44 7418638360
Mailing Address:
Via Roma, N. 7A
09010 San Giovanni Suergiu (SU), Italy

Support Hours: Monday – Friday, 09:00 – 18:00 (CET)

How to Reach Us

1. Email

For general inquiries, warranty requests, or order assistance, email us at standtonic@outlook.com.
Please include your order number and the email used at checkout for faster processing.

2. Phone

If you prefer to speak directly with a team member, call us at +39 3490990999 or +44 7418638360 during our business hours.
If we are unavailable, please leave a detailed voicemail or send a follow-up email.

3. Mail

You may also contact us by mail at the above address.
Please note that this address is not a return center; returns must be arranged in advance through our customer support team.

Typical Inquiries We Handle

  • Order status and tracking updates

  • Shipping or delivery questions

  • Product setup or installation guidance

  • Warranty or replacement requests

  • Refunds or return assistance

  • Payment or billing clarifications

Response Time

We reply to all messages within 24–48 business hours.
During peak periods, responses may take slightly longer, but we always make sure every request is handled carefully.

Professional Communication

We are committed to providing polite, efficient, and transparent service.
Please ensure all messages include clear details so we can resolve your issue quickly and professionally.